Refund policy

Refunds  We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.  Unfortunately, we cannot accept returns on sale items.  
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

To start a return, you can contact us at contact@shortgirlsrock.com.  If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Damages and issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.